Betting Rules

Fair Go Casino provides online gambling services subject to applicable Australian laws and the conditions published on the website. You must use the service only where online gambling is lawful for you and only in accordance with the rules that apply to your location. It is your responsibility to understand the laws that apply to your use of the website, including any restrictions on online gambling, payments or access to gambling services.

You must be of the minimum legal age required in your jurisdiction to open or use an account. Fair Go Casino may request information or documents to verify your age, identity, location or account details. Access may be restricted while verification is taking place. If required information is not provided, or if information cannot be reasonably verified, an account may be suspended or closed in line with the applicable Terms and Conditions.

Each player should have only one personal account unless Fair Go Casino has expressly approved another arrangement. Accounts must be registered using accurate, current and complete information. You must keep your login details confidential and must not allow another person to access or use your account. You are responsible for activity carried out through your account unless you have promptly notified Fair Go Casino of unauthorised access.

• Wagers may be placed only through the approved betting interface on the website.
• A wager is accepted only when the relevant confirmation is displayed or otherwise recorded by the system.
• You should check the game, stake, selection and any displayed conditions before confirming a wager.
• Wagers cannot generally be changed or cancelled after acceptance, except where the applicable rules or law permit this.
• A wager may be refused, limited, cancelled or voided where there is a technical issue, suspected misuse, an obvious error or another valid reason under the applicable conditions.

The available stake range, game limits, bet types and other conditions may vary between games and may change from time to time. The rules displayed on the relevant game page at the time of play are important. If a game has rules that differ from these general conditions, the specific game rules will generally apply to that game, together with the Terms and Conditions.

Games are operated using the systems and procedures made available through the website. Game results are determined by the relevant game mechanism, which may include randomised technology or another approved method appropriate to the game. Results recorded by Fair Go Casino's systems are used to determine the outcome of a wager, subject to any applicable investigation, correction or dispute process.

Before playing, you should review the instructions, paytable, return information, betting options and any special features shown for the game. These details can explain how winning combinations are formed, how rounds are completed, how bonuses or free features operate and how a result is calculated. Not every game offers the same features, odds, volatility or return characteristics.

A game may be interrupted by a connection problem, maintenance, software fault or other technical event. If a round is interrupted, the system may complete, restore, review or void the round in accordance with the applicable rules. You should not assume that a disconnected game has automatically been cancelled. Where possible, check your account history or the game record before attempting to place the same wager again.

If a clear or obvious error affects the displayed terms, a game result, a settlement or an account balance, Fair Go Casino may take reasonable steps to correct the error. This may include voiding an affected wager, correcting an incorrect balance or applying the result that should have been recorded under the published rules. Fair Go Casino may also investigate unusual activity, system irregularities or suspected attempts to manipulate a game.

• Winnings are credited according to the recorded result and the rules applicable to the game.
• A wager may be considered invalid if it was placed after a game was closed, suspended or otherwise unavailable.
• Where a game displays a maximum or minimum stake, that limit applies to the relevant wager or round.
• Game records, transaction histories and account statements should be reviewed regularly.
• You should raise any suspected error or unexplained transaction as soon as reasonably possible.

Promotions, bonuses, free spins and other offers may be subject to separate promotional terms. Those terms may explain eligibility, the period of the offer, qualifying deposits or wagers, game restrictions, turnover requirements, maximum benefits and any withdrawal conditions. You should read the full terms of an offer before accepting or using it. If promotional terms conflict with a general statement, the specific promotional terms may apply to that offer.

Only one person may use an account, and payment methods should be held in the account holder's name unless another arrangement has been authorised. Deposits and withdrawals may be subject to identity checks, payment provider requirements, fraud prevention controls and applicable law. Funds may not be used for unlawful activity, and attempts to use a payment method without permission are prohibited.

You should maintain sufficient funds before placing a wager. A wager cannot normally be placed for more than the available balance or any permitted credit arrangement. Transactions may remain pending while they are being checked or processed. The timing and availability of a payment can depend on the payment method, verification requirements, banking providers and other circumstances outside the control of the website.

Fair Go Casino may monitor account activity to protect players, maintain platform security, meet legal obligations and prevent fraud, money laundering, collusion or other prohibited conduct. An account may be restricted, suspended or closed where activity appears inconsistent with these rules or the Terms and Conditions. Any remaining balance will be handled in accordance with the applicable conditions and legal requirements, subject to investigation and verification.

• Do not create accounts for other people or allow another person to place wagers through your account.
• Do not use automated tools, bots, software or methods intended to interfere with normal game operation.
• Do not exploit a technical fault, pricing error, vulnerability or promotion contrary to its stated purpose.
• Do not use stolen, fraudulent or unauthorised payment details.
• Keep your contact, identity and payment information accurate and notify Fair Go Casino of relevant changes.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never wager money that you need for everyday expenses. Consider setting personal deposit, wager, loss or session limits where those tools are available. Taking regular breaks can also help you keep your play within limits.

You should not gamble while affected by alcohol, medication or other substances, and you should not gamble to manage stress, financial difficulty or personal problems. If gambling no longer feels enjoyable or controlled, stop playing and use the available responsible gambling tools. You can also seek support from an appropriate gambling help service in Australia. If you are concerned about another person's gambling, encourage them to seek qualified support.

If you believe a wager, game result, account transaction or rule has been applied incorrectly, first review the relevant game information, account history and applicable terms. You may then contact Fair Go Casino through the support channel made available on the website. Provide enough information for the matter to be reviewed, such as the date, game, transaction reference and nature of the concern. Do not include passwords or unnecessary sensitive information.

Complaints are reviewed in accordance with the applicable customer support and complaints process. A review may require verification of account ownership and examination of system records. If you disagree with the outcome, any further review or escalation options will be explained through the available support process or in the relevant Terms and Conditions.

Fair Go Casino may update these Betting Rules when the service, games, technology, legal requirements or responsible gambling practices change. The latest version will be made available on the website. You should check this page regularly, particularly before placing wagers. Continued use of the service after an update may indicate acceptance of the revised rules, subject to any notice or consent requirements that apply.

1. Read the relevant game and promotional rules before you play.
2. Confirm your wager and stake before submitting it.
3. Keep your account secure and your information up to date.
4. Monitor your activity, balance and gambling time.
5. Stop playing and seek support if gambling is causing concern.
6. Raise errors or complaints through the support process without delay.